FAQ

Frequently asked questions

What kind of coaching and training services do you offer?


We offer services for business and individuals. For enterprise, we offer facilitation and leadership coaching, as well as workshops on communication, well-being, teamwork, and diversity, equity, and inclusion (DEI). For individuals, we offer career coachin, personal coaching and the standalone service of resume building.

How does the coaching and training process work?

Our coaching and training programs are tailored to your specific needs and goals. We start with an initial consultation to discuss your objectives and design a customized plan to help you achieve them. Depending on your needs, our expert coaches and trainers will provide one-on-one support, group sessions, and other resources to help you stay on track and reach your full potential.

How long does the coaching and training program last?

The length of our coaching and training programs varies depending on your needs and goals. Some clients choose short-term coaching or training to address a specific issue or goal, while others opt for long-term programs to support ongoing development and growth.

What is the cost of your coaching and training services?

The cost of our coaching and training services varies depending on the program and services selected. We offer a range of options to fit your needs and budget. Contact us for more information and to discuss your specific requirements.

What is your refund policy?

For bookings:

We understand that schedules can change and unforeseen circumstances can arise. If you need to reschedule or cancel a coaching or training session, please let us know as soon as possible. We offer full refunds for cancellations made at least 24 hours before the scheduled session. For cancellations made less than 24 hours in advance, we offer a 50% refund. Unfortunately, we cannot offer refunds for cancellations made within 10 minutes of the scheduled session or for no-shows.

For resume building

For the first session, the same rules for bookings apply.
Once the final product is presented to the client, there is no refund available.

General:

At any moment of the programs of “Career Coaching” and “Personal Coaching”, any part, considering client and provider, may chose to finish the program, with no binding contract between those parts.

What happens if I am not satisfied with your services?

Our goal is to provide you with the highest quality coaching and training services possible. If you are not satisfied with our services, please let us know and we will do our best to address your concerns. We are committed to working with you until you are completely satisfied with the results. For refunds policies, please refer to the corresponding section of our F.A.Q.

Do you offer any discounts or promotions?

The discounts and promotions will be offered from our company via mail or through our social media.
We don’t contemplate the offering of discounts and promotion on one-on-one basis.

Frequently asked questions

BUSINESS

What types of business services do you offer?

At HappyPath Lab, we offer facilitation training, workshops on communication, leadership, agile facilitation, well-being, teamwork, and DEI workshops and assistance.

What types of businesses do you work with?

We offer our business services to video game specialized companies and software companies that may range from startups to consolidated big companies.

What specific areas do you specialize in for business coaching and training?

We specialize in coaching and training in the areas of facilitation, communication, leadership, agile facilitation, well-being, teamwork, and diversity, equity, and inclusion.

How do you tailor your coaching and training services to each business?

At HappyPath Lab, we work closely with each business to understand their specific needs and goals. Our coaching and training services are tailored to address the unique challenges and opportunities of each business. We customize our approach based on factors such as industry, company culture, team dynamics, and desired outcomes.

What are your pricing options for business coaching and training services?

At HappyPath Lab, we offer flexible pricing options for our coaching and training services based on the specific needs of your business. Please contact us for a customized quote

What is your return policy for business coaching and training services?

As coaching and training services are customized to each business, we do not offer a return policy. However, we work closely with our clients to ensure their satisfaction and progress towards their goals.